Privacy Policy

Privacy Policy

Introduction

Welcome to https://flood-damage-restoration-fort-collins-co.ecojohns.com (hereafter referred to as “Flood Damage Restoration Fort Collins CO,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, usage, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://flood-damage-restoration-fort-collins-co.ecojohns.com.
  2. Any mobile or desktop applications developed by us and made available for download.
  3. Online services offered through our platform.
  4. Products purchased or accessed through our digital channels.

Please note that this policy does not extend to external third-party platforms, applications, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You sign up for an account and use our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You communicate with us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile pictures.
  2. Payment Information: Data associated with your payment methods, including cardholder names, card numbers, expiration dates, and security codes.
  3. Financial Information: Transaction-related data, such as purchase amounts, billing addresses, and order history.
  4. Purchase Information: Details about the products or services you buy from us, including quantities, product specifications, and delivery preferences.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and advertising IDs.
  6. Location Data: Your geographic location information, which we may collect through GPS signals or other location-based services.
  7. Feedback: Comments, reviews, and responses you provide about our products and services.
  8. Social Media Information: Data from social media platforms when you interact with us on these platforms (e.g., sharing content, commenting).
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account settings, browsing activities, device sensors, and automated technologies like cookies and tracking pixels. Additionally, third parties may share personal data with us for specific purposes, always subject to their respective privacy policies.

Cookies

Cookies are small text files stored on your browser or device when you visit our website. We use cookies to enhance user experience and improve our services:

  1. Strictly Necessary Cookies: These ensure basic functionality and site navigation.
  2. Preference Cookies: They remember user preferences, such as language settings.
  3. Analytics Cookies: Used to collect aggregated data for analytics purposes, helping us understand how users interact with our site.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize the data securely.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  1. Encryption: We use encryption protocols for secure data transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  3. Access Controls: Our systems have role-based access controls to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under 18 years of age. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  4. Restriction: Limit our processing of your data while we verify or dispute its accuracy.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Assert your right not to be discriminated against for refusing certain data processing activities.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities regarding our handling of your data.

To exercise these rights, please contact our Privacy Team at the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify users of significant changes through email or other means.

Contact Information

For any questions, comments, or requests regarding this Privacy Policy or your personal data:

We value your trust in our commitment to privacy and data protection.